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Get help
Most answers live on the FAQ. If you don't find it there, here's how to reach a human.
Account & sign-in
- Forgot password? Use forgot password — the link arrives in under a minute.
- Verification email never arrived? Check spam first. If still missing, sign in once on the app to trigger a fresh send, or email us below.
- Can't delete account? The cascade lives server-side; if it errors, email us with your registered address and we'll handle it manually within 24 hours.
Bugs + feedback
- File issues at our GitHub: github.com/ackbiz/chess/issues (replace with your repo URL).
- For private reports (security, account abuse) email security@ackbiz.com — we acknowledge inside one business day.
General
Anything else? hello@ackbiz.com. We read every message.